Main Lobby

The open lobby is lit by natural light from the ceiling. The large fan-shaped carpet represents the beauty of Japan’s four seasons.

Front Desk

From welcoming you at check-in to saying farewell at check-out, we are dedicated to making your stay warm, comfortable, and truly memorable.

Cloak Room/Bell

We provide assistance with sightseeing information, support during your stay, and luggage storage services.

Gift Shop

Discover a wide selection of Hokkaido specialties, from seasonal local delicacies to popular sweets.
*Nationwide shipping is available.
Business Hours: 8:00 a.m. – Noon / 5:00 p.m. – 9:00 p.m.
（Closed from Noon to 5:00 p.m.）
Closed: Mondays
Payment Methods: Cash, credit cards, digital payment.

Convenience Store

A wide range of products are available without having to leave the hotel. There is also a bank ATM inside the convenience store which is easily accessible. Plus, take advantage of various helpful services—all just steps away.

Business hours: 6:00 a.m. – Midnight
Payment Methods: Cash, credit cards, digital payment, barcode and QR code payment.

Fitness Center
Exclusive for Hotel Guests

Available for guests at no charge.

Open 24 hours
* Please note that the Fitness Center is unavailable from 3:00 p.m. to 4:00 p.m. due to cleaning and sterilization work.

Laundromat
Exclusive for Hotel Guests

This facility is exclusively for hotel guests.
As the washing machines don’t have an automatic detergent dispenser, please bring your own detergent.
*If needed, detergent is available at in-hotel convenience store.

Open 24 hours
Price: Washing: 300 yen, Drying: 200 yen (30 minutes)

Crew Lounge
Exclusive for Airline Crews

This lounge is for the exclusive use of airline crew members.

Open 24 hours: no fees