Dear Valued Guests,

Thank you very much for your continued patronage of ANA Crowne Plaza Chitose.

Please be informed that our service charge will be revised as outlined below, effective June 1, 2026.

We remain committed to enhancing our services and ensuring an even more satisfying experience for all our guests. We sincerely appreciate your kind understanding and cooperation.

■Details of the Revision
Service charge will be increased from 12% to 15%.

■Effective Date
For services used on or after June 1, 2026

■Application Details
For Accommodation and Banquets
For reservations made or contracts concluded on or before May 31, 2026, there will be no change to the total amount (including service charge and taxes).
For new reservations or contracts made on or after June 1, 2026, the new service charge (15%) will apply.

For Restaurant Use
The new service charge (15%) will apply to all services used on or after June 1, 2026.

Should you have any questions or require further information, please feel free to contact our hotel staff.

Sincerely yours,

ANA Crowne Plaza Chitose